The New IT Age

We have a bit of a "New IT Age" - or is that "New Age IT"? - going on. I don't mean that like Charles Araujo's Quantum Age of IT, as a major transformation of how we do IT. I mean it in the same way as "New Age" thinking: i.e. a total abdication of rational or critical thought. Peace, love, dope, and brown rice ... and bad science. We haven't seen crystal IT or aromatherapy IT or holistic pyramid IT, but some days I feel as if it is just a matter of time. Tweet this.

Slow IT

Here is a new wave I see emerging in IT. We had Slow Food decades ago. Now we are seeing Slow Business, and I hope we will see Slow IT. Tweet this. I'm appealing for it here now.

The key point I want to make is that there are absolute limits on how fast IT can go. Just because the technology is changing that fast doesn't mean we have to, or can. The governors or executive or customers or users can rant all they want about how IT "must" deliver faster, but we are approaching rates that simply are not humanly possible. The limits are with humans and systems: there appear to be no technical asymptotes.

The onus is on the organisation and the customer to understand (or at least listen to) the limits of IT, and to manage that risk responsibly. It's not happening much.

The TSO bull is back in the ITIL china-shop: TSO issues take-down notices

standoverThe TSO bull is back in the ITIL china-shop. Tweet this. The legal department of The Stationery Office (the publishers of ITIL) sent a letter to the publisher Lulu.com (not me) complaining that my book Owning ITIL® "contains the Intellectual Property associated with ITIL". This was puzzling. More than that, it was bloody annoying, as Lulu delete a disputed book without recourse, the big pussies.

It was especially annoying once I established just how trivial and vexatious the complaint really was. TSO are acting like a legal bully and the world should know it. Especially they should know it right now, as the Cabinet Office are negotiating the sale of ITIL's rights.

If this is Castle ITIL's idea of how to build a community, then ITIL's demise looks ever more certain. It is disheartening.

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